Subprocessors

Version 2026-10-16 · Effective October 16, 2026

The companies we use to host, run and deliver Pickbox, what each one handles and where it processes data.

1.Current subprocessors

NamePurposeDataLocation
SupabaseDatabase and authenticationAccount, device and billing records; usage and request metadata; diagnostics; shared content and project memory when content sharing is on; installer and update filesUnited States (US East, Ohio)
RailwayAPI and model gateway hostingRequests passing through the API and gateway, including task context sent to AI modelsUnited States
VercelWebsite and console hostingWebsite and console requests, sign-in cookies, contact form submissionsUnited States, with a global edge network
OpenAIAI model inference (default models)Task context: prompts, drawing data, images, PDF text and pages, tool resultsUnited States
AnthropicAI model inference, when a Claude model is selectedTask context: prompts, drawing data, images, PDF text and pages, tool resultsUnited States
StripePayments, tax and invoicesBilling contact, payment card details, billing address, transactionsUnited States
Cal.comDemo schedulingName, firm, email, team size and booking notes from demo requestsCal.com's hosted service (see its privacy policy)
ResendAccount and billing emails, such as setup links and low-balance noticesName, email address and the text of the notice. No drawing content or prompts.United States
GitHubSource code and release hostingPickbox source code and release builds; no customer contentUnited States

2.How the AI model providers are used

OpenAI provides the default models. Anthropic receives requests only when a Claude model is selected in the app. Requests reach them through our cloud API, which records request metadata for billing but does not store prompts or responses. We send OpenAI requests with storage turned off.

Pickbox sends the parts of a drawing and the project files it reads to do a task, not the drawing files themselves. The Privacy Policy describes exactly what is sent.

3.What we do not use

We do not use analytics, advertising or error-tracking services, on the website or in the app.

4.Changes to this list

We will give at least 30 days’ notice before we add or replace a subprocessor, by updating this page and emailing each customer’s account contact. Customers can object as described in the Data Processing Addendum. Questions: wadehunter@opulentity.com.

Related documents

Questions about this document: wadehunter@opulentity.com, or Opulentity LLC, 7552 East Wethersfield Road, Scottsdale, Arizona 85260.